IMPORTANT: PLEASE READ
THESE TERMS AND CONDITIONS APPLY WHENEVER YOU PURCHASE GOODS FROM US ONLINE. PLEASE READ THEM CAREFULLY BEFORE MAKING A PURCHASE, AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS.
BY PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOU ARE ADVISED TO PRINT AND RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS.
1. Definitions
- "Website" refers to www.vyne.my.
- "Goods" means the products supplied by us under these Terms.
- "Order" means the purchase request placed by You.
- "We/Us/Our" refers to TS Warehouse & Distribution Sdn Bhd (Company No: 287387-H), PT119976, Jalan Canang Emas 7/KS10, Off Jalan Telok Gong, 42000 Port Klang, Selangor, Malaysia.
- "You/Your" refers to the customer purchasing Goods from Us.
- "Legal Age" refers to the minimum drinking age under Malaysian law (21 years and above, non-Muslim).
Section A: Website Terms of Use
2. Website Usage
2.1 This Website is operated by TS Warehouse & Distribution Sdn Bhd, a part of the Tuck Sun Logistics Group. The Website is intended for consumers, with all communications in English, and is designed to comply with Malaysian laws.
2.2 The sale of alcoholic beverages is strictly prohibited to individuals below 21 years or those professing the religion of Islam.
2.3 We may restrict access to parts of the Website to registered users.
3. Intellectual Property
3.1 The content, trademarks, logos, and intellectual property on this Website belong to Us or Our licensors. You may not reproduce, distribute, or modify any content without Our written consent.
3.2 Unauthorized linking or copying of Our Website content is strictly prohibited.
4. Website Content and Liability
4.1 While we strive for accuracy, we do not guarantee that Website information is always up to date or error-free. The Website is provided "AS IS" without warranties.
4.2 We are not liable for:
- Losses resulting from Website unavailability.
- Inaccurate information.
- Harmful materials infecting your device through Website use.
4.3 We reserve the right to modify, remove, or update content at any time.
5. User Conduct
5.1 You must not:
- Post offensive, defamatory, or unlawful content.
- Misuse another person’s identity.
- Introduce malicious software (viruses, malware, etc.).
- Share your password or credentials.
5.2 We reserve the right to terminate access for violations.
Section B: Terms of Sale
6. Ordering and Acceptance
6.1 All Goods are subject to availability. An Order is only confirmed when accepted by Us.
6.2 We may refuse an Order due to:
- Payment failure.
- Pricing or product description errors.
- Violation of age restrictions.
- Stock unavailability.
6.3 We may request verification before processing high-value Orders.
7. Pricing and Payment
7.1 Prices are listed in Malaysian Ringgit (MYR) and include SST, unless stated otherwise.
7.2 We accept payments via iPay88 (including major credit/debit cards, FPX, PayPal, and GrabPay). Orders are processed only upon successful payment authorisation.
7.3 If any pricing discrepancies occur, we will contact you before we process your order.
8. Cancellations and Refunds
8.1 You may cancel an order within 14 days of receiving Goods by notifying us in writing Email: hello@vyne.my or Mobile: +6016-3300714
8.2 Goods must be returned in original, unused condition. Refunds are processed after inspection.
8.3 Our liability is limited to refunding the purchase amount. We do not compensate for indirect losses.
9. Vouchers and Promotions
9.1 Vouchers are valid for single-use only and must meet specific conditions stated in promotional materials.
9.2 Expired or misused vouchers will not be honoured.
10. Delivery
10.1 We aim to deliver within the estimated timeframe but are not liable for delays.
10.2 If an Order contains out-of-stock items, we will notify you and provide alternatives or a refund.
10.3 Risk of Goods transfers upon delivery. Ownership transfers only upon full payment.
10.4 Incorrect or damaged Goods must be reported within 48 hours for resolution.
11. Liability Limitations
11.1 We are not liable for indirect damages including loss of profits, data, or revenue.
11.2 Our liability is limited to three times the value of the purchased Goods.
12. Amendments to Terms
12.1 We reserve the right to modify these Terms at any time. Your continued use of the Website constitutes acceptance of any updates.
Contact Information
TS Warehouse & Distribution Sdn Bhd
PT119976, Jalan Canang Emas 7/KS10,
Jalan Telok Gong,
42000 Port Klang, Selangor, Malaysia
Email: hello@vyne.my
Phone: +6016-3300714
By using this Website and placing an Order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Email: hello@vyne.my
WhatsApp: +016-3300714
