Shipping & Delivery Policy

West Malaysia Shipping

RM15 – Standard Klang Valley Delivery

FREE Klang Valley Delivery for Orders Above RM200

RM20 – Outstation Delivery

FREE Outstation Delivery for Orders Above RM600

Please contact us at +6016-3300714 for more details.

 

East Malaysia Shipping (Sabah & Sarawak)

RM80 – Standard Shipping to Sabah & Sarawak

FREE Shipping for Orders Above RM1000

For inquiries about East Malaysia shipping, contact us at +6016-3300714.

 

Delivery Timelines

  • Klang Valley: 1-2 working days
  • Outstation (West Malaysia): 2-3 working days
  • East Malaysia: 5-7 working days 
  • No deliveries on Sundays & Public Holidays


Additional Information

✔️ Rates are based on total invoice value.

 

✔️ Same day delivery is only reserved for bulk orders (>12 bottles). For small orders, a surcharge of RM10 will be applied for same day delivery. Not available during weekends and public holidays.

 

✔️ We offer tiered flat-rate shipping across West Malaysia.

 

✔️ For deliveries to East Malaysia, please refer to the details below.

 

✔️ Bulk orders may incur additional charges. Customers will be notified via email or WhatsApp if applicable.

 

✔️ Our team ensures every order is carefully packed and dispatched with care.

 

✔️ No returns or refunds after purchase.

 

Damaged items? Please contact us and we’ll review your case individually.

Email: hello@vyne.my

Phone: +6016-3300714 (Monday - Friday, 9:00am - 6:00pm)